FAQs


Dexglamora FAQ

❓ Dexglamora FAQ

🌟 About the Brand & Product

Dexglamora stands out with its premium, long-lasting fragrances crafted using high-quality ingredients and elegant packaging — all at an affordable price. We blend luxury and affordability for an unforgettable scent experience.

Yes! Our fragrances are designed to last up to 8–10 hours depending on your skin type and environment.

We use a blend of both natural and safe synthetic ingredients for a perfect, lasting aroma.

Our perfumes are blended by expert perfumers and matured for weeks before bottling.

All perfumes are proudly crafted and bottled in India with global quality standards.

No, all our products are cruelty-free and never tested on animals.

🛍 Ordering & Shopping

Simply browse our products, add them to your cart, and proceed to checkout.

Contact us within 2 hours of placing your order to request changes.

Yes, COD is available in select cities across India.

Currently, we only deliver within India but are expanding soon!

🚚 Shipping & Delivery

Orders typically arrive within 3–7 working days depending on your location.

You’ll receive a tracking link via email/SMS once your order is shipped.

If your order hasn’t arrived on time, contact us and we’ll investigate right away.

💳 Payment & Security

We accept UPI, credit/debit cards, net banking, and COD (where available).

Yes, our website is secured with SSL and all payments go through Razorpay’s secure gateway.

🔄 Refunds

Send us photos within 24 hours and we’ll arrange a refund or replacement.

Unfortunately, we do not accept returns for used/opened perfumes due to hygiene reasons.

📞 Customer Support

Email us at support@dexglamora.com or use the contact form on our website.

We aim to reply within 24 hours (excluding Sundays & holidays).

📣 News & Updates

Follow us on Instagram @dexglamora and subscribe to our newsletter for updates.

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